MARK’S HELP LLC
Trusted Tech Help
Specializing in Helping Seniors

30-day warranty
In your home
At your convenience

Services

DEVICE SETUP & SOFTWARE REPAIR

PC’s, Mac’s, printers, iPhones, iPads, Android phones, TV’s, Wi-Fi troubleshooting, Scam repair Remote service available for Windows 10 and 11

TEACHING & TUTORING

Classroom teaching & individual tutoring PCs, iPhone, iPad, Android phones, and software (e.g. Windows, MS Office) Free, 1-hour workshops for your group in your location (4-6 people in a group)

CONSULTING

Giving expert advice for: New device purchase (Meeting your needs and your budget) Wi-Fi configurations Device coordination More

Secure Hard Drive Destruction

Securing the data of an old computer

Computer Recycling

Delivering your old computer equipment to a place to be recycled

Contact

  • Mark comes to you

Call or email Mark directly to make an appointment or to inquire about services and rates. You may also use the form below. I look forward to hearing from you! Thanks for visiting my website.

ABOUT MARK GRUBBS
What makes Mark’s Help unique is how Mark patiently helps. Mark, a Richmond native, serves about 150 clients in the wider Richmond area, and has been in business since 2016. Many of these are seniors (up to age 100). To help clients with dangerous scams, he offers free emergency service over the phone.

Mark has worked with computers over the last 40 years. He has developed problem solving ability from engineering, piloting, ministry, and teaching overseas. His communication skills have been enhanced through 15 years of living and teaching in Seoul, South Korea.

Mark conducts workshops at senior living communities and teaches classes in iPhone and iPad at the Lifelong Learning Institute in Chesterfield.

Mark patiently and considerately helps you, treating your devices as his own. He brings all of his experience to you to help solve your tech issues.

EXPERIENCE
  • Wind Tunnel Test Project Engineering (Air Force, TN)
  • Mission Aviation (Commercial Pilot, MI)
  • Preaching (US and overseas)
  • Tech Support (CA)
  • University teaching (Seoul, S. Korea)
  • BS in Aerospace and Ocean Engineering (VA Tech)
  • MA in Theology (Fuller Theological Seminary, CA)

Testimonials

     

 I met Mark Grubbs at Lifelong Learning Institute when I took two iPhone classes from him. He did a great job of clarifying a difficult field for me and for other seniors. His classes were full! He is exactly the kind of help I needed as he is so smart and versatile. He can solve regular computer problems as well as those with iPhones and iPads. When my computer went haywire, he came over and got it up and running and dealt with so many other questions I had about the iPhone and iPad. He is so patient and helpful and just the kind of expert help needed for the various quirky problems that can come up. I recommend him to all my friends who need help. His help is invaluable! Marilyn Small, 2021 

Marilyn Small: Client
    

 This is one of the testimonials you can use for adding customer feedback / satisfaction on your website. You can edit all of this text and replace it with anything your customer has had to say about you or your company or services. Edit your Testimonials from the Pages tab by clicking the edit button. 

Discovery Village: Activities Director
    

 This is one of the testimonials you can use for adding customer feedback / satisfaction on your website. You can edit all of this text and replace it with anything your customer has had to say about you or your company or services. Edit your Testimonials from the Pages tab by clicking the edit button. 

Lakewood Manor: Activities Coordinator
  

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Christmas 2024 Blessings

  •   12/21/2024 01:39 PM